01Scope and contact
This policy covers the Jabcall website and mobile apps. Contact the Jabcall team at kimtaedaeri@gmail.com for privacy questions or requests to access, correct, delete or restrict processing of your information. Features and sign-in providers may vary by app version and operating system.
02Information and purposes
The app may create an anonymous account with a random identifier for record sync and reminders. We store and sync training records (workout name, date, rounds, duration, callout count and whether a video exists), custom combos (names and moves), and language, time zone, goal and reminder settings. Records may sync to an anonymous account when connected even without social sign-in. If you enable notifications, we use a push token and delivery history to send reminders and prevent duplicates.
03Apple and Google sign-in
Sign-in is optional. Your chosen provider supplies an account identifier, email (including an Apple private relay address where applicable) and an available profile name for authentication, account creation and record recovery. Google sign-in uses basic profile and email identity only; it does not request Gmail, Drive or contacts access. We do not sell Google user data or use it for targeted advertising, credit decisions or AI model training. We do not otherwise share Google data beyond server processing needed to provide your account and records.
04Video, audio and local storage
Training videos and recorded audio are processed and stored on your device, not uploaded to Jabcall servers or included in account sync. Saving to Photos or sharing is your choice. Web-recorded callouts are stored in browser storage and can be manually exported or imported as files. Character and outfit game data, web settings and language preferences are also stored locally. Removing the app or clearing browser data can delete local data. Processing of built-in synthesized speech depends on your device or browser speech provider.
05Permissions and website usage
Camera, microphone, photos and notification permissions support their respective features and can be revoked in device settings. You can train without recording. The website uses Vercel Web Analytics for usage statistics such as page visits, referrals, browser/device and approximate region. This analytics service does not use analytics cookies. Web sign-in uses essential security cookies to maintain your session and verify login requests. Google’s privacy policy applies to Google sign-in. Hosting and security providers may process IP addresses and access logs when handling requests. Language suggestions prioritise saved preferences and browser language, with IP-based country information as a fallback; we do not request GPS location permission.
06Service providers and international processing
We use Vercel for web hosting and usage analytics, Railway for app servers and databases, and Expo with Apple APNs or Google FCM for notifications. Apple or Google is used when you choose that sign-in provider. Requests to font CDNs may also occur. Necessary information is sent over encrypted connections such as HTTPS and may be processed internationally on these providers’ infrastructure. Providers process information as needed to operate these services. We may disclose relevant information to meet legal obligations or respond to lawful requests.
07Retention, deletion and your rights
We retain account information, synced records and notification information to provide the service and delete them from the operational database when the account is deleted. Individual record deletions propagate during sync; deletion markers may remain to communicate that deletion. Use account deletion in app settings or the web account page, or contact us to request deletion, access, correction or restriction of processing. Contact us if you cannot access your account or use an anonymous account. We may need to verify your identity. Where retention is legally required, we keep the relevant information separately for the necessary period and purpose. Uninstalling the app alone does not delete the server account. Account deletion does not delete copies you saved to Photos or shared elsewhere.
08Safeguards, children and updates
We use safeguards including access controls, authentication token verification and encrypted transmission. Jabcall is not directed to children under 14; if we learn that we collected their information, we will investigate and take steps to delete it. Higher local age thresholds or parental consent requirements also apply where required. We will communicate material changes through this page and service notices, and obtain separate consent where required.
09Feedback and support
When you send feedback, we store your message, category, language, browser information, optional email and any screenshot you attach on our server for up to 180 days to handle your request and review improvements. No login is required. Your private receipt code lets you read replies or delete your request, attachment and published summary. Keep the code private. Only with your separate permission may staff publish a reviewed summary with personal information removed and its progress status. Email is used for necessary follow-up; automatic email notifications are not currently provided. Feedback is not automatically sent to external AI services.